Unboxed Products' FAQs
📦 What are Unboxed Products?

Unboxed Products are like-new gadgets where only the outer box seal was opened. They are usually in mint condition, may show minor handling signs, and come with 6–12 months brand warranty.

Most are e-commerce returns – products returned within the 7-day return period for reasons like “changed mind,” “price drop,” or “not needed anymore.” They are sourced only from brand-authorised retailers.

👉 No. Refurbished products are old, repaired devices.
👉 Unboxed products are not repaired or restored – they are used for only a few days, never opened internally, and covered under brand warranty.

We grade every product after an 8-Step Quality Check:

  • Grade A – Mint condition, all original accessories.
  • Grade B – Like-new, very few usage signs.
  • Grade C – Like-new, but with some visible usage signs.
  • Grade d – Major usage marks.

⚠️ If any essential accessory is missing, we provide a compatible replacement.

✅ Yes, 6–12 months of brand warranty (exact period on product page).
✅ Service is provided directly by the brand-authorised service center.
✅ Zapbox guides you if needed.

  • Save 30-80% on your favourite brands.
  • 100% authentic – or double your money back.
  • Double price difference gaurantee – find it cheaper elsewhere, and we’ll refund 2× the difference.
  • Zapbox seal of trust – 8+ quality checks for peace of mind.

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