Payment Policy – Zapbox

At Zapbox (M/s Shree Balaji Associates), we ensure a smooth, secure, and transparent payment process for all your purchases.

1. Accepted Payment Methods

We currently accept the following payment modes:

• ✅ Credit Cards (Visa, MasterCard, American Express, Rupay)

• ✅ Debit Cards (all major banks)

• ✅ UPI / QR Payments (Google Pay, PhonePe, Paytm, BHIM, etc.)

• ✅ Net Banking (all major banks)

• ✅ Wallets & Pay Later options (as available via our payment gateway)

(⚠️ Cash on Delivery (COD) is not available unless explicitly mentioned at checkout.)

2. Secure Transactions

• All payments are processed through trusted PCI-DSS compliant payment gateways.

• We do not store your card or banking details on our servers.

• Transactions are encrypted using SSL (Secure Socket Layer) technology for your protection.

3. Order Confirmation

• Your order will be confirmed only after successful payment authorization.

• If payment fails but the amount is debited from your account, it will be automatically refunded by your bank/payment gateway within 5–7 working days.

4. Refunds for Cancelled/Returned Orders

• Refunds will be processed to the original payment method used.

• Refund timelines may vary depending on your bank/payment provider:

  • UPI/Wallets: 1–3 working days

  • Cards/Net Banking: 5–7 working days

• For more details, refer to our [Return & Refund Policy].

5. Currency

• All transactions are processed in Indian Rupees (INR).

• Any charges related to currency conversion (if using international cards) will be borne by the customer.

6. Fraud Prevention

• We reserve the right to cancel any order that appears fraudulent or suspicious.

• Customers may be asked to provide ID/address proof for verification in case of high-value orders.

7. Contact Us

For any payment-related queries, reach us at our WhatsApp Helpline: +91 99990 89139.