Warranty Policy

At Zapbox.in, we want you to shop with confidence knowing that your products are 100% genuine and quality-checked. To make sure you are protected even after your purchase, here’s how our warranty works:

1. Brand Warranty Coverage

  • Many of our products come with an official brand warranty or guarantee (6–12 months, depending on the product and brand).

  • The applicable warranty is always clearly mentioned on each product page.

  • To claim warranty, you can directly approach any authorized service center of the brand with your Zapbox invoice, which serves as valid proof of purchase.

2. Products Without Brand Warranty

  • Some brands do not extend warranty/guarantee on unboxed or returned products.

  • For such cases, the product page will clearly specify “No Brand Warranty” so you know before making a purchase.

  • Even if a product doesn’t carry brand warranty, it still undergoes our strict quality checks before being shipped to you.

3. Zapbox Assured Support

  • If your product develops an issue within the warranty period, our customer support team will guide you through the brand service process.

  • For products not covered under warranty, you can still reach out to us for guidance on repairs or paid service options.

4. Warranty Does Not Cover

Warranty (brand or otherwise) does not cover issues caused by:

  • Physical damage or mishandling after delivery

  • Water damage or unauthorized repairs

  • Normal wear and tear or cosmetic issues (scratches, dents)

  • Accessories like cables, chargers, or cases, unless otherwise mentioned

5. Our Commitment

We stand by the quality of every product we sell. In case you ever receive a product that is not genuine, our 2X Money-Back Authenticity Promise ensures your trust is never compromised.

✨ At Zapbox.in, your peace of mind matters as much as the savings you enjoy. That’s why we ensure every product is not only genuine but also protected with clear warranty terms.

 

Shop with Confidence